Start in the store’s payment settings

Shopify’s third-party provider availability depends on the store’s country and payment configuration. Look for the proposed provider in the store’s admin and compare the listing with Shopify’s current availability documentation. A gateway supported on another platform may have a different relationship with Shopify.

Get the eligibility answer separately

An available option in Shopify does not establish merchant approval. Share the actual products, sales model, website, and expected activity with the provider and confirm that the account is permitted to process those orders. Ask Shopify which platform charges or conditions apply to the third-party setup.

Ask for a walkthrough in the actual store configuration

Have the integration owner show where the payment method would be enabled in a representative Shopify store, what a shopper sees on mobile, and where the store records a failed or returned payment. A provider name in a sales document is less informative than the current store configuration and the approved merchant setup.

What to verify before you change a Shopify store

  • Provider availability for your store location and current payment configuration.
  • How the buyer completes checkout and what status returns to the order.
  • Whether discounts, refunds, and subscriptions behave as expected in the supported flow.
  • Who owns support for checkout configuration, merchant account questions, and transaction issues.

Sources and further reading

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Start an application or contact Lunar Payments about your setup.

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