Start with the business you actually operate

Describe the company selling the products, the names customers see, the active sites and sales channels, and the types of buyers you serve. Include the role of any storefront operator, distributor, or fulfillment partner. These details help a reviewer understand who charges the customer and who delivers the order.

Separate readiness from approval

You can prepare a complete application even if account availability or terms are still unknown. The applicable processor and acquiring arrangement determine what they can support after reviewing your business. Prepare records for the areas below and ask which additional evidence the reviewer needs.

  • Business identity: legal name, trading names, ownership, operating address, and documents that establish the entity.
  • Sales model: current product categories, buyers, website URLs, sales channels, and order or invoice workflow.
  • Payment profile: present or expected monthly sales, average and largest typical order, and recent statements when available.
  • Customer experience: published shipping, refund, return, and support information that reflects how you operate.

Explain the details a form cannot capture

Add context for a site that is still in development, a business that recently changed ownership, or a storefront with an unusual wholesale model. State what has already happened, what is planned, and which materials support each part of your explanation. If a detail is unsettled, identify who is responsible for confirming it.

Sources and further reading

Ready to share your business details?

Start an application or contact Lunar Payments about your setup.

Start application Contact us