Walk the same path a buyer sees

Open the exact URL in the application in a fresh browser session. Look for the legal seller or trading name, contact channels, and the current product catalog. Follow an item from its product page into the cart and through the order path you plan to use. Check the mobile version if customers buy on phones.

  • Product pages and category pages describe what the business actually sells.
  • Cart and checkout show the correct items, prices, and final charges for the buyer.
  • Support information is reachable and points to a channel someone monitors.
  • Shipping, refund, and return terms match the way the business handles orders.

Explain extra storefronts and restricted pages

List alternate domains, wholesale order portals, and checkout domains. If a reviewer cannot reach part of the purchase flow, explain why and ask how they want to see it. A reviewer should be able to understand the actual customer journey, including the path after sign-in when it matters.

Capture the version that was reviewed

Keep a dated record of the domain, policies, and relevant catalog pages you submitted. Check that the live website matches the application. If the business changes a domain, product category, or payment flow later, follow any review and notification steps in the agreement.

Sources and further reading

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