Handling product catalog and domain changes on an RUO merchant account

Record the account’s approved scope

Keep the documents that identify the legal entity, storefront URLs, business model, and payment channels the account covers. Store written conditions alongside the agreement so your product, support, and finance teams can find the same information.

Prepare a short change summary

• Name the new domain, catalog category, sales channel, or fulfillment arrangement.
• Explain what customers will see and how orders or payments will change.
• Include the proposed effective date, the affected URLs, and any expected volume or average-ticket difference.
• Identify which record or policy has changed and who can provide supporting material.

Follow the review process in your agreement

Check the notice and approval terms that apply to your account. If review is needed, share the change with your authorized processor or acquiring contact and keep the written response. Record when the change was approved and which conditions apply before switching the related activity on.