Identify your integration model before comparing providers
A hosted platform may offer only the providers listed for your store. A plugin-based platform can use an extension that connects checkout to a compatible gateway. A custom site may use provider-hosted fields, a hosted redirect, or an API integration. These models differ in implementation work, payment-data responsibilities, and platform controls.
Compare approval and operations on the same checklist
Ask the payment provider to review the actual products, sales model, storefront domain, and transaction flow. Separately verify the technical integration, including platform version, order states, saved payments, refunds, customer receipts, and reconciliation. Both must be resolved before changing checkout.
Choose a platform by testing a concrete order
Take one representative order and list every capability it requires, from shipping address and taxes through capture and a later refund. Compare that workflow on each candidate platform and gateway. This reveals whether the provider is technically available, whether the order model fits, and which operational steps would still be manual.
Build a short decision record
- Current platform, location, currencies, and checkout type.
- Provider-approved merchant account, payment methods, and domains.
- Supported integration, installation owner, and expected work for existing payment data.
- Checkout tests and fallback steps the store team can run.
Sources and further reading
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