Write a summary that can be verified

In a few sentences, name the legal seller, describe the product categories actually available, and say who buys from the business. Include your active domains and how orders are placed. Use the same terms your customers see in the catalog and in the purchase workflow.

Describe what happens to an order

  • Identify the entity collecting payment and the entity responsible for fulfilling orders.
  • Explain how orders are accepted, packed, shipped, and tracked.
  • Name the contact point that handles delivery questions, refunds, and other customer requests.
  • Explain whether a wholesale relationship, a third-party fulfillment partner, or a separate order portal changes the workflow.

Keep planned changes distinguishable

Tell the reviewer which sales channels, sites, and products are active and which are planned. Include relevant timelines for changes that matter to the review. Ask what supporting evidence is useful when a detail cannot be seen directly on the storefront.

Sources and further reading

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