First Merchant Payout Checklist

Document expectations before the first batch closes

• Record the expected payout schedule and cutoff time in the provider’s time zone.
• Confirm the destination using the masked bank details displayed by your provider.
• Save the link to the settlement report and assign someone to check the first deposit.

Tie the deposit to payment records

Once the provider marks the first batch as funded, match the expected amount and reference against the bank feed. Check whether transaction fees, a reserve, or a refund were netted out. Keep the processor’s batch identifier and bank posting date in the reconciliation record.

Escalate with a complete discrepancy record

If your bank has no matching deposit after the stated funding window, give the provider the account reference, batch identifier, expected amount, and last available funding status. Keep any account numbers masked in routine support messages and use a secure channel for requested bank documents.