Control Hosted Payment Links for Merchant Orders

Define what a link represents

Choose an order-specific link when it should collect a fixed amount for one invoice or order. Ask the provider whether the link can be reused, edited, or allowed to expire. Record the link identifier and associated order without distributing the URL beyond its intended recipient.

Plan changes and cancellations before sending

• Assign someone to create, cancel, and replace links when the order changes.
• Check whether the provider supports an expiration date or requires manual deactivation.
• Confirm what the customer sees when a link is paid, expired, canceled, or opened twice.

Verify payment from the provider record

A buyer’s email or browser screenshot can be useful context. Use the provider’s verified payment record to confirm the transaction and amount. If both the original and a replacement link were opened, reconcile both before creating another request or confirming fulfillment.