Keep Fulfillment on Hold Until Payment Is Confirmed

Name the events that permit release

Write down which payment states allow a shipment to be packed or released for each checkout channel. Distinguish awaiting payment, authorized, captured, under review, declined, and reversed as applicable. An authorized order may require capture or an additional review before it can ship.

Make release a single durable transition

Apply the rule in the order system that controls fulfillment. A payment callback, staff screen, and inventory job should use the same release rule. Keep a shipment release identifier so receiving the same successful payment result twice cannot dispatch the same order twice.

Surface held orders for staff and customers

Give staff the current review reason, responsible team, and next permitted action. Give the buyer a clear status and expected next communication without exposing fraud detection details. Monitor the queue for holds that need a decision.

Exercise the release boundary

• A payment held for review never reaches fulfillment automatically.
• A later approval releases the order once if every other condition is met.
• A duplicate, older, or contradictory event cannot release a canceled order.