Verify Incoming Bank Wires for B2B Orders

Publish and verify instructions through controlled channels

Ask your bank which details the buyer needs and use the approved method for sharing them. If someone sends revised instructions, verify them using a trusted contact and a previously established phone number or portal. Record who performed the independent confirmation.

Match the invoice against your own records

• Give the buyer a unique invoice reference and request it in the remittance details.
• Check the posted amount and currency using your bank’s own records.
• If the reference is missing or the amount differs, ask the bank what trace information it needs. Hold the payment in an exception queue until it can be identified.

Treat corrections as a separate workflow

If a wire was misdirected or its posting is in doubt, involve the sending or receiving bank promptly. Fedwire’s participant-level settlement finality makes verification before sending especially important. Confirm with your bank what it can investigate and how it wants you to document the case.