Verify the account belongs with the application

Confirm the legal entity applying and which business account should receive settlements. Check the exact name on the account title. A bank title that differs from the application or trading name may need an explanation and supporting documentation.

Use the requested document and upload channel

Ask which evidence the reviewer can accept. They may request a bank letter, a voided business check, or a recent statement, depending on the application. Use the secure upload channel they provide and confirm whether any information should be masked before you upload the file.

  • Check that the document identifies the institution, account owner, and account as requested.
  • Explain a recent bank account change or a title that differs from the business application.
  • Keep the submission reference and note which legal entity the document supports.

Confirm the new funding destination after activation

Have the person responsible for reconciliation confirm which account receives deposits. For later changes, follow the provider’s documented verification process and confirm the first expected deposit using bank and settlement records.

Sources and further reading

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