Verify what is approved before connecting checkout

Confirm the business entity, website, payment channel, and any account restrictions. Identify who configures the gateway and who can approve going live. Confirm the current payment data handling and applicable self-assessment requirements with the provider for the actual implementation.

Test more than the success path

  • Exercise the provider-supported test flow for a successful payment, a decline, a void or refund, and an interrupted checkout.
  • Verify the store shows the correct status when it receives confirmation and avoids creating a duplicate paid order if the customer reloads.
  • Check the receipt, customer support contact, and the reference finance can use to locate the transaction.
  • Confirm support knows where to check order, payment, and refund status before advising a customer.

Check a complete settlement cycle

Match the first confirmed order and captured payment to the funding report and bank deposit. Verify the destination, expected amount, and any deductions before assuming the setup is complete. Keep an escalation contact and a documented plan for restoring the prior approved setup if checkout fails.

Sources and further reading

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