Build the invoice around the order
Tie each invoice to a quote or purchase order. Include the customer’s billing details, the amount and currency due, and the agreed payment terms. Make it easy to identify which order is being paid when the customer contacts you.
Choose how funds are collected and matched
Some buyers prefer to pay on a secure hosted page and others initiate a bank transfer against an invoice. Confirm which methods your provider approves, then decide how finance will record partial payments, credits, and overpayments.
Example: the buyer pays only part of an invoice
If a buyer pays a deposit against a larger order, record both the payment and the remaining balance on the invoice. Show whether the order can ship under your terms. If the buyer later receives a credit or pays through another method, allocate the new entry to the same invoice before closing the balance.
Check the invoice from both sides
- Open the invoice as a buyer and verify the amount, due date, and payment instructions.
- Record the payment reference and confirm when the remaining balance updates.
- Verify that a revised or canceled invoice has clear instructions for a buyer who already has the link.
Sources and further reading
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