Choose the right bank payment flow

An ACH credit can be initiated by the payer, while an ACH debit is initiated by the originator under authorization. Start by deciding who should initiate the transfer, which invoice or order it pays, and how your team will confirm that the funds have been received.

Plan for authorization and returns

When collecting bank debits online, ask the ACH provider which authorization, account validation, and retention steps apply to your use case. Nacha specifically addresses validation of first-use consumer account information for online-authorized consumer debits. Ask how returns reach your team and what to do with an order that is already being packed.

Example: a purchase order paid by bank transfer

A wholesale buyer may initiate a bank credit after receiving an invoice. Ask the buyer to include the invoice reference, then match the payment and customer before clearing the order. If your business initiates a debit instead, follow the authorization and return process for that workflow. A confirmation that a debit request was accepted for processing is a different event from settlement.

Before adding ACH to checkout or invoicing

  • Confirm that the provider accepts your business and intended sales channel.
  • Identify the point at which finance will release an order for fulfillment.
  • Test payment references, partial payments, and how returned payments affect balances.

Sources and further reading

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