Use one transaction profile for every comparison
Gather your expected card sales, order count, average order amount, and typical refund and dispute activity. Use the same inputs with each proposal. If sales differ by channel or season, compare a normal month and a busy month separately.
Identify which fees are included
- List one-time setup charges and fixed monthly, annual, or gateway costs.
- Separate percentage fees, fixed transaction fees, and charges for specific events such as refunds or disputes.
- Confirm how each proposal treats pass-through costs and charges from companies other than the processor.
- Ask which fees can change and where notice or termination terms are documented.
Compare timing and account scope separately
A reserve or delayed funding changes the cash available to pay suppliers and operating costs. Record the schedule, the release conditions, and how those amounts appear in reports. Verify that the same products, storefront, and payment channels are being evaluated in both proposals.
Ask for the complete written proposal
Request the pricing schedule and any referenced gateway, reserve, funding, or termination terms. Where an estimate depends on approval or a particular sales mix, keep that assumption visible in your comparison.
Sources and further reading
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