Fulfillment and proof of delivery for RUO peptide merchants

Connect payment and order records

Use a stable order reference to connect the payment, receipt, warehouse record, shipment, and support messages. Record the time of payment and shipment and keep a record of any split shipment, partial refund, or replacement so someone can reconstruct the order later.

Include fulfillment partners in the workflow

If another company ships the order, document who sends tracking, who retains shipment records, and how your support team receives status updates. Ask the partner how it records delayed, returned, or damaged shipments. Confirm what reports are available when a reviewer needs to understand the arrangement.

Prepare evidence relevant to the question

• Start with the order record and the delivery expectation shown to the buyer.
• Match tracking and delivery details to the items and destination in the order.
• Record customer communication and actions taken, including refunds or replacements.
• Follow the processor’s requirements and response deadline for the specific dispute or review.