Questions to ask a processor before applying as an RUO peptide merchant

Ask which business activity can be reviewed

Describe the real catalog, domains, customer types, and sales channels. Ask which of those activities the provider can submit for review and what documentation the acquiring team needs. Clarify who reviews the application and how requests for additional information are delivered.

Ask about setup and support ownership

• Which checkout integration or hosted payment workflow fits the account and platform under review?
• Who helps with setup, test transactions, and troubleshooting the first live payments?
• How do staff retrieve settlement reports, refund records, and dispute notices?
• Who should the business contact before changing its website, product catalog, or payment channel?

Request written account terms

Ask which fees, funding schedule, reserve treatment, and restrictions apply to the proposal. Identify what is preliminary and what will appear in the final documents. Keep any agreement and addenda together so the team can check them before changing checkout or processing activity.